Shipping & Delivery Policy

Introduction

At Lexzan Store, we are committed to providing a smooth and reliable shopping experience. Our Shipping & Delivery Policy explains how we process, dispatch, and deliver your orders across Pakistan.

Order Processing

  • Processing Time: Orders are processed within 24 hours after confirmation.

  • Dispatch Time: Confirmed orders are usually dispatched within 24 hours.

Delivery Timeframe

  • Standard Delivery: Orders are delivered within 2–4 working days.

  • Orders placed on weekends or non-working days may be dispatched on the next working day.

Shipping Options

  • Standard Delivery: Rs. 200 (flat delivery charges).

  • Free Delivery: Available on orders above Rs. 6,000.

  • Express Delivery: Currently not available.

Delivery Areas

  • Serviceable Areas: We deliver to major cities and towns across Pakistan.

  • Non-Serviceable Areas: Delivery may not be available in remote or inaccessible locations depending on courier service availability.

Tracking Information

  • Tracking Number: Tracking details may be provided after your order has been dispatched.

  • Tracking Updates: Delivery updates may be shared through SMS, email, or courier notifications where available.

Delivery Attempts

  • Maximum Attempts: Courier services may attempt delivery up to 2 times.

  • Failure to Deliver: If delivery is unsuccessful, the order may be returned to Lexzan Store. Our team may contact you regarding re-delivery options.

Important Notes

  • No Warranty: Lexzan Store does not provide a warranty on products unless specifically mentioned on the product page.

  • 7-Day Exchange Policy: We offer a 7-day exchange policy for eligible products. Refunds are not available except where required by applicable laws.

  • Delivery Timeframe: Delivery times are estimates and may vary due to weather conditions, courier delays, holidays, or other unexpected circumstances.

Contact Us

If you have any questions or concerns regarding your order or delivery, please contact us:

Lexzan Store
Email: lexzanofficial@gmail.com
Phone: 03320073077
Address: Raja Bazar Rawalpindi
Website: https://lexzan.store/

By shopping at Lexzan Store, you acknowledge that you have read, understood, and agreed to our Shipping & Delivery Policy.

Thank you for shopping with Lexzan Store!