Terms & Conditions

Introduction

Welcome to Lexzan Store, your trusted online destination for quality products. We are committed to providing our customers with a smooth, secure, and reliable shopping experience. These Terms & Conditions explain the rules and guidelines for using our website https://lexzan.store/ and purchasing products from us, in accordance with the laws of Pakistan.

Governing Law

These Terms & Conditions are governed by and interpreted according to the laws of Pakistan, including applicable consumer and commercial laws such as:

  • The Contract Act, 1872

  • The Sale of Goods Act, 1930

  • The Consumer Protection Act, 2005

Product Information

Lexzan Store offers a variety of quality products. Product details, descriptions, images, and prices are provided to help customers make informed purchasing decisions.

We reserve the right to update product information, availability, and prices at any time without prior notice.

Order and Delivery

  • Orders are processed and dispatched after confirmation.

  • Orders are usually dispatched within 24 hours of confirmation.

  • Delivery typically takes 2–4 working days, depending on the delivery location.

  • Orders placed on non-working days may be processed on the next working day.

  • We currently accept Cash on Delivery (COD) as a payment method.

Exchange Policy

  • We offer an exchange policy within 7 days of delivery for eligible products.

  • Products may be exchanged due to size or color issues, subject to product availability.

  • Items must be unused, unwashed, and returned with original packaging.

  • Customers must contact our customer support team before sending any product for exchange.

Warranty

  • Lexzan Store does not provide a warranty on products unless specifically mentioned on the product page.

  • Product quality issues will be handled according to our exchange and return policies.

Customer Service

For any questions, complaints, or assistance, please contact us:

Email: lexzanofficial@gmail.com
Phone: 03320073077
Address: Raja Bazar Rawalpindi

Our customer support team is available to assist you with your orders and concerns.

Payment and Pricing

  • All prices displayed on our website are in Pakistani Rupees (PKR).

  • We currently accept Cash on Delivery (COD) payments.

  • Prices may change at any time due to market conditions or product updates.

Returns and Refunds

  • Return requests must be made within 7 days of delivery.

  • Products must meet return eligibility requirements.

  • Refunds, where applicable, will be processed after inspection of the returned product.

  • Refund processing time may vary depending on the payment method and verification process.

Privacy Policy

  • We respect your privacy and protect your personal information.

  • Customer information is collected only for order processing, delivery, and customer service purposes.

  • We do not sell or share your personal information with unauthorized third parties.

  • Our website uses appropriate security measures to help protect customer data.

Dispute Resolution

Any disputes related to these Terms & Conditions or transactions with Lexzan Store will be resolved according to the applicable laws of Pakistan.

Changes to Terms & Conditions

Lexzan Store reserves the right to update or modify these Terms & Conditions at any time. Any changes will be effective once published on our website.

Your continued use of our website and services after changes are made means you accept the updated Terms & Conditions.

By shopping at Lexzan Store, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Thank you for choosing Lexzan Store!